Shipping Policy

By placing an order with DelynnaJade, you acknowledge and agree that all orders handled via third-party shipping carriers are subject to the terms, conditions, and limitations of those carriers. While we make every effort to ensure timely delivery, DelynnaJade cannot guarantee delivery dates or times and is not responsible for any delays, loss, damage, or theft occurring during transit.

Specifically:

1. Carrier Responsibility: Once your order has been handed over to the chosen shipping provider, risk of loss passes to the carrier. You are responsible for tracking your shipment directly through the provided tracking information.

2. Delivery Estimates: Delivery dates or timelines provided at checkout or through order confirmation emails are estimates only and may be affected by factors beyond our control, including but not limited to carrier performance, weather events, strikes, governmental regulations, or natural disasters.

3. Customs, Duties, and Taxes: For international shipments, any import duties, taxes, or customs fees imposed by your country are your responsibility. Refusal of delivery due to unpaid customs charges will not result in refund of original shipping costs.

4. Lost, Stolen, or Damaged Packages: DelynnaJade is not liable for packages lost, stolen, or damaged after being picked up by the shipping carrier. In such cases, you must file a claim directly with the carrier. We may provide reasonable assistance with documentation if required.

5. Special Handling: Fragile, temperature-sensitive, or high-value items may be subject to additional shipping precautions. Despite careful packaging, DelynnaJade does not guarantee the integrity or condition of such items upon arrival.

6. Force Majeure: DelynnaJade shall not be liable for failure to deliver or delays in delivery resulting from events beyond its reasonable control, including but not limited to natural disasters, pandemics, strikes, transportation disruptions, or acts of government.

7. Order Verification and Updates: It remains your responsibility to provide accurate shipping information and to review order confirmations. Any changes or cancellations must comply with our stated policies and may be limited once the order has been handed to the carrier.

By completing a purchase, you acknowledge that you have read, understood, and accepted these shipping terms. Use of third-party shipping services is at your own risk, and DelynnaJade disclaims any liability for issues arising from the actions, errors, or omissions of the carrier.